This is a really hard question. There are so many things that I love about SHM and I can't seem to figure out anything specific that I would want to improve. There has been such a great atmosphere that has been established here. I have found that everyone is able to work hard and be productive while also having fun. The one thing I guess I would want to improve is the amount of interaction between the departments. At least for me I feel like I don't know many of the people in the QI department as well as I do the people in the Marketing and Membership department. I think that this is because we are on other ends of the office. Other than that I can't think of anything else that needs to be improved.