I have to agree with the general sentiment that there's not much to improve on around SHM.  The atmosphere is pleasant and friendly, the work is interesting, and the people are awesome.  The only thing that I could think of would be having a better place to meet as a whole.  Phillies is just too small, and having to squeeze everyone in there is extremely awkward.  Perhaps a screen setup similar to what's in Phillies for the copier area/open space behind Phillies would be good, as everyone could comfortably fit there.